How to Restore CRM for Small Business?

Marketing, sales, and service all go under the banner of customer relationship management (CRM), a commercial software system that covers all elements of interactions between a firm and its customers. When describing a B2C (business-to-consumer) connection, the term most widely used is CRM for small businesses. However, CRM is alsoContinue Reading

Customer Experience On A Budget: 7 Tips

CX refers to how a business interacts with potential consumers throughout their buying process, including marketing, sales, customer service, product repurchase, and everything in between. It refers to every interaction a potential customer has with a firm. Customer experience is closely connected to User Experience (UX), but it encompasses sentimentsContinue Reading

Winning Poker Hands: Aces Full and Full House

Poker has very interesting terms for some of its many combinations of hands. For the beginner, sometimes these terms simply don’t make any sense, and most times as not, they have names which are easily confused. That’s because some of the named hands will have actual names of the cardsContinue Reading

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